ComplyMarket Earns ISO/IEC 27001 Certification

Digital compliance processes depend on large amounts of important business information. Product data, supplier declarations, Bills of Materials, certificates, technical documentation, regulatory requirements and compliance evidence must often be collected, reviewed, stored and shared across different teams and organisations.

As these processes become increasingly digital and supported by artificial intelligence, information security is no longer separate from compliance management. It is an essential part of providing reliable compliance technology.

ComplyMarket has successfully achieved ISO/IEC 27001 certification, marking an important milestone in the company’s commitment to information security, responsible technology development and customer trust.

The certified scope is:

“Providing, developing Software for Compliance Management and Artificial Intelligence (AI)”

The scope directly covers the software and AI-related activities at the centre of ComplyMarket’s technology offering. For organisations using digital systems to manage complex compliance processes, this provides important assurance that information-security risks are approached systematically within the certified scope.

ISO/IEC 27001 provides a structured framework for managing information-security risks through an Information Security Management System, commonly referred to as an ISMS.

An ISMS establishes an organised approach to identifying, assessing, managing and reviewing risks relating to information. It also helps an organisation define responsibilities, document relevant processes and continually evaluate whether its information-security approach remains suitable.

For a compliance technology provider, this structured approach is particularly relevant. Compliance platforms may support information connected to products, materials, substances, suppliers, documentation and regulatory obligations. The reliability of these processes depends not only on software functionality but also on how information-security risks are managed.

ComplyMarket’s achievement reflects its commitment to applying a systematic approach to information security across the activities included within its certified scope.

Compliance teams work with information that affects product decisions, supplier relationships and access to global markets. A missing declaration, outdated certificate or incomplete technical document can create operational and regulatory difficulties.

The systems used to manage this information therefore need to support more than efficient data processing. Organisations must also consider how information is managed, who is responsible for relevant processes and how security risks are addressed.

This is especially important for companies managing:

• Product and material information
• Supplier data and declarations
• Bills of Materials
• Certificates and conformity documents
• Technical documentation
• Regulatory requirements
• Compliance assessments and evidence
• AI-supported analysis and workflows

As these information flows become more connected, organisations need confidence that their technology providers understand the relationship between compliance operations and information security.

The scope of a certification helps organisations understand which activities are covered. ComplyMarket’s certified scope includes both the provision and development of software for compliance management and artificial intelligence.

This is significant for two reasons.

First, the scope is directly connected to the technology ComplyMarket provides to customers. It is not limited to an unrelated administrative function.

Second, it recognises the growing role of artificial intelligence in compliance processes. AI can help organisations examine complex information, analyse regulatory requirements and support more efficient workflows. However, AI-supported technology must operate within an appropriate governance and information-security framework.

For customers and business partners, the certified scope therefore connects three important areas:

The certification does not mean that security work is complete. It reflects an ongoing management approach within the defined scope.

ISO/IEC 27001 certification can be an important consideration when selecting a compliance technology provider. However, organisations should assess how the provider’s scope and approach relate to their specific operational requirements.

The following guidelines can support a structured evaluation.

1. Review the Certified Scope

Do not evaluate a certification based only on the standard named on the certificate. Review the scope to understand which business activities, services or technologies it covers.

Questions to consider include:

• Does the scope cover the software or service your organisation intends to use?
• Does it include software development activities?
• Does it address AI-supported technology where relevant?
• Is the scope connected to the information your organisation will manage?

ComplyMarket’s scope explicitly includes providing and developing software for compliance management and AI.

2. Identify the Information the Platform Will Manage

Before selecting a system, document the types of information that will enter the platform.

This may include supplier declarations, product records, certificates, Bills of Materials, regulatory documents and compliance evidence. Understanding these information flows helps organisations assess the importance of security, governance and clearly defined responsibilities.

A practical internal review should identify:

This assessment helps connect the organisation’s own requirements with the technology provider’s approach.

3. Evaluate More Than Software Features

Functionality is important, but it should not be the only selection criterion.

A platform may offer useful workflows, automation and data-management capabilities, but organisations should also assess the provider’s approach to information-security risks and long-term service reliability.

A balanced technology evaluation should consider:

• Whether responsibilities are clearly defined
• How information-security risks are managed
• Whether relevant processes are structured and documented
• How the provider supports evolving customer requirements
• Whether information security is treated as an ongoing responsibility

These considerations are particularly important when a platform becomes central to global compliance operations.

4. Clarify Responsibilities

Compliance software often connects multiple parties, including internal teams, suppliers, consultants and external business partners. Organisations should therefore clarify which responsibilities remain with the customer and which are supported by the technology provider.

Important questions may include:

• Who manages user permissions?
• Who verifies that uploaded information is accurate?
• Who maintains supplier and product records?
• Who reviews AI-supported outputs before business decisions are made?
• How are responsibilities documented internally?
• Who responds when information or requirements change?

Clear responsibilities reduce confusion and help ensure that technology is used consistently.

5. Assess AI Within the Security Framework

Artificial intelligence can support organisations by processing large amounts of information and helping users analyse complex compliance requirements. However, responsible AI use requires more than technical capability.

Organisations should consider how AI fits within their wider governance and information-management processes. This includes understanding what information is used, how outputs support human decision-making and who remains responsible for reviewing results.

Practical questions include:

• What role does AI perform within the workflow?
• What information is required as an input?
• How are AI-supported results reviewed?
• Who is responsible for final compliance decisions?
• How are information-security considerations integrated into AI development and use?

ComplyMarket’s certified scope includes artificial intelligence alongside compliance-management software, reinforcing the principle that innovation and information security should progress together.

The use of AI in compliance management creates opportunities to improve efficiency and analyse complex requirements. It can support teams that must process extensive regulatory information, product documentation and supplier data.

However, responsible innovation requires an appropriate foundation.

AI-supported compliance technology should be accompanied by:

• Clearly defined governance
• Documented responsibilities
• Structured information-management processes
• Appropriate human review
• Ongoing risk assessment
• Continuous improvement

Technology should support professional judgement rather than remove accountability from the organisation using it.

For B2B customers, the relationship between AI and information security is therefore an important part of vendor evaluation. The objective is not simply to introduce more automation. It is to use technology in a controlled, reliable and responsible way.

ISO/IEC 27001 should not be viewed as a one-time project or a marketing badge.

Technology changes. Customer requirements develop. New information flows are introduced, and organisations adopt different digital and AI-supported processes. Information-security risks must therefore continue to be reviewed as services and operational needs evolve.

For ComplyMarket, the certification represents an ongoing commitment to maintaining, reviewing and continually improving how information-security risks are managed within the certified scope.

This continuous approach matters because long-term trust depends on more than achieving a certificate. It depends on maintaining structured processes and adapting them as business and technology requirements change.

Procurement, compliance, IT and information-security teams can use the following checklist during a technology assessment.

Certification can strengthen the evaluation process, but it should be considered alongside the organisation’s own requirements, risk assessment and contractual review.

ComplyMarket’s ISO/IEC 27001 certification is particularly relevant to manufacturers, importers, distributors and global supply-chain organisations that depend on digital compliance processes.

The key points are:

• The certified scope covers the provision and development of compliance-management and AI software.
• Information security is directly connected to the technology and services included in that scope.
• Compliance platforms may manage extensive product, supplier and regulatory information.
• AI innovation should be supported by governance, clear responsibilities and an information-security foundation.
• Certification represents an ongoing commitment to maintaining and improving information-security risk management.
• Customers should still evaluate how the certified scope relates to their own information, users, processes and responsibilities.

ComplyMarket provides and develops software for compliance management and artificial intelligence within the scope of its ISO/IEC 27001 certification.

Its solutions support organisations managing complex compliance information, including product and supplier data, Bills of Materials, declarations, certificates, technical documentation, regulatory requirements and compliance evidence.

The certification strengthens the assurance provided to organisations using ComplyMarket technology by demonstrating a systematic approach to information security across the activities covered by the certified scope.

It also supports ComplyMarket’s wider commitment to developing compliance-management and AI solutions that organisations can use with greater confidence.

For businesses evaluating digital compliance technology, ComplyMarket combines three areas that are increasingly important to long-term operations:

• Structured compliance management
• Responsible AI-supported innovation
• A strong information-security foundation

Compliance technology must be built on trust.

ComplyMarket’s ISO/IEC 27001 certification represents another important step in supporting organisations with secure, structured and forward-looking compliance technology.

Speak with ComplyMarket to discuss your compliance-management requirements and learn more about its software and AI-supported solutions.