📜 Regulatory Framework

The program is enforced under Law No. 24‑09 on product and service safety, complemented by Decree No. 02‑212 and Order No. 3873‑13.

Authorized inspection bodies — under the supervision of the Ministry — oversee product conformity through documentary reviews, testing, and physical inspections conducted either:

• 🧾 At the country of export
• 📦 On arrival in Morocco, depending on the product classification.

Every regulated consignment must be accompanied by a Certificate of Conformity (CoC) for customs clearance.

🎯 Objectives of the Program

• 🛡️ Strengthen product safety and consumer protection.
• ⚙️ Ensure continuous compliance with Moroccan technical regulations and standards.
• 🧿 Combat counterfeit products and unfair competition.
• 🤝 Facilitate smoother, faster import procedures through pre‑export verification.

🧾 Scope of Regulated Products

The VoC applies to a wide range of goods, including but not limited to:

• Electrical appliances and components
• Gas and oil equipment
• Building materials (cement, pipes, insulation, glass…)
• Automotive parts and tires
• Toys and childcare items
• Clothing, shoes, textiles, and leather goods
• Household plastics, kitchenware, and PPE

Each category falls under specific Moroccan standards (Normes Marocaines – NM) or mandatory ministerial orders.

🚢 How the Verification Process Works

Step 1: Application Submission

📨 Importers register shipments via the Portnet single‑window platform and provide details such as HS codes, invoice, product specifications, and supporting test reports.

Step 2: Route Selection

Three routes to compliance are available depending on the product’s risk level and the exporter’s history:

• Route A: Standard verification for all goods.
• Route B: For registered products (faster processing).
• Route C: For licensed exporters with proven quality systems and past compliance.

Step 3: Documentary Review & Testing

📋 Official assessment bodies verify conformity documents and, when necessary, conduct laboratory testing aligned with Moroccan or international standards (ISO/IEC 17025 accredited labs).

Step 4: Physical Inspection

🔍 Inspectors check product labeling, packaging, and markings to ensure they match documentation and meet safety standards.

Step 5: Certificate of Conformity (CoC)

✅ Once verified, an electronic CoC is issued via Portnet.

Non‑compliant shipments receive a Non‑Conformity Report (NCR) and must not be shipped.

Step 6: Validation Upon Arrival

📑 Moroccan Customs validates the CoC to authorize entry and final clearance.

🧩 CMim Marking Requirements

Under Law 24‑09, Morocco introduced the CMim mark, a mandatory national conformity mark similar to the European CE mark.

⚡ For Electrical Products

• Governed by Orders 2573‑14 (Low Voltage Safety) and 2574‑14 (Electromagnetic Compatibility).
• Manufacturers must issue a Declaration of Conformity, compile a technical file (design drawings, test reports, applicable standards), and keep records for 10 years.
• The CMim logo (combining the letter “C” and the Arabic “م”) must appear visibly and permanently on the product.

🎠 For Toys

• Regulated by Order 2575‑14 for children’s toys under 14 years.
• Safety covers physical, mechanical, chemical, electrical, hygienic, and flammability aspects.
• Toys must bear suitable warnings in Arabic (e.g., “Not suitable for children under 36 months”) and display the CMim mark.
• A full technical documentation and conformity declaration is required before placement on the Moroccan market.

🧱 Technical Standards and Thresholds

Products must comply with either mandatory Moroccan standards (NM) or, where unavailable, equivalent international standards (IEC, ISO, CISPR).

Examples include:

• Electrical Safety: NM EN 60335, NM EN 62115
• EMC Requirements: NM EN 61000 series
• Toys Safety: NM EN 71 series
• Construction Materials: NM 05.2 and 10.7 standards

Control thresholds (such as quantity or FOB value) determine whether shipments are subject to inspection or exempt.

🔄 2025 Program Updates

📅 May 2025 Updates – First and Second Revisions
The Ministry, via authorized inspection bodies, released updated product control lists on May 5 and May 17, 2025.

Key change:
🧵 Ready‑to‑wear fabrics are now controlled at destination, not at the country of export.

These updates ensure consistency with evolving industrial and consumer safety priorities.

Exporters are urged to check the latest VoC lists before each shipment to confirm whether their products are subject to export‑ or destination‑level verification.

💰 Fees and Responsibilities

Importers are responsible for VoC fees, which cover:

• Document review and factory inspection
• Testing (quoted separately if required)
• CoC issuance or NCR notification

Typical rates range between 0.25 % and 0.45 % of FOB value, depending on compliance route.

🏢 How ComplyMarket Can Help

ComplyMarket supports exporters, manufacturers, and importers throughout every stage of the Morocco VoC process:

• 📑 Guidance on documentation and Portnet submissions
• 🔧 Review of technical specifications and NM standards
• 🧾 Preparation of Declarations of Conformity
• 🔎 Assistance with CMim marking and product labeling
• 📆 Ongoing monitoring of regulatory updates

With ComplyMarket, businesses gain expert support to ensure their goods reach Morocco safely, legally, and efficiently.